On Aug. 28, 2007, the NAPL and Survey Advantage formed an exclusive partnership together to offer a low cost, yet effective customer feedback program (click here for press release). The NAPL/NAQP Customer Satisfaction Index (CSI) provides executive management the process and reporting to generate leads, benchmark product & service qualilty with peer groups, determine customer loyalty, and keep a pulse on changing customer needs.

In partnership with NAPL's Professional Services Group we review your reports together to pinpoint strengths, weaknesses, opportunities, and threats by comparing your scores to overall benchmarks.  Annually, Survey Advantage collects survey results from over 5,000 printer customers arming you with objective views of your business.  For more information, please email NAQP@SurveyAdvantage.com, contact Michael Casey, president of Survey Advantage at (401) 560-0311 ext. 103, or click here to join a free 30 minute webinar.

On Nov. 1, 2006, the National Association of Quick Printers (NAQP), founded in 1975 as the only industry trade group devoted exclusively to quick and small commercial printers, officially became part of the NAPL Network (click here for press release). NAQP has been serving profit leaders in these sectors for more than 30 years, providing members with the knowledge, tools, and resources for success.

Like NAPL, NAQP has long been known for offering the most relevant and industry-specific information available. From valuable studies and information conferences to negotiated discounts from leading industry suppliers and consultants, NAQP programs are designed to enhance the productivity and profitability of members and advance the industry at large.

As long-time NAQP member Paula Smith of Curry Printing & Copy Center notes, "NAQP provides the full resources of a community of printers to each and every member. . .The investment to belong and be involved in the association pays immediate and exponential dividends, allowing the printing company owner to employ 'best practices' at his or her shop."

Click here for the NAPL Network Member Tiers. For information on how membership in the NAPL Network can help your company, contact Christina Ciurej, NAQP vice president, at cciurej@naqp.com or (800) 234-0040, or the NAPL Member Services team at (800) 642-6275, Option 5.

Welcome NAQP Members!

NAQP Members: To access the "Members Only" section of the NAPL website, please follow one of the links below.