New 2008 Edition! Hourly cost rates, specs, and prices for more than 644 machines in 28 categories from 74 manufacturers. Covers everything from case binders, collators, joggers, and drills to foil stampers, laminators, cutters, and mailing machines. (2008 edition) NB110

Learn how to get at the waste in all areas of your operation, involve your staff in a total workflow strategy for trimming waste, work with customers and suppliers for greater efficiency, and avoid predictable roadblocks. NP329

Annual definitive analysis of current and future trends in the graphic communications industry. Released July 2007. (Free to NAPL Network members.) NP351 (Copies of previous State of the Industry reports are also available. For information, call (800) 642-6275, Option 4. International callers: 1-201-642-6275, Option 4.)

Presents a thorough analysis of the importance of establishing a customer service strategy and the roles of each member of the organization in delivering customer delight. NP359

Strategic analysis of organization-wide staff development as well as compensation for executives, supervisors, and IT personnel. NP364

Learn practical success strategies for direct marketing, promotion, publicity, advertising, PR and target marketing--specifically for the printing industry. NP373

Price Doesn't Count is an everyday practical sales strategy that takes the emphasis off of the price and away from quoting, and turns it toward selling. NP377

(Please Note: NAPL Network company members will receive a copy of this report free as a benefit of membership. Additional copies to members are $35 each.) Internet member price: $199. This important new industry report shows how digital services are affecting company revenue, profitability, client retention, and other critical metrics. It studies both digital production services and value-added services such as variable-data, Web-to-print, and one-to-one marketing, as well as reviewing the factors contributing to success in the digital services arena. The NAPL 2007 Digital Services Report is sponsored by Canon. (NP391)

This study from NAQP tackles the subject of pricing practices like no other in the industry, making it a must-have document for owners in the small format printing and copying industry. Also included are prices for outputting and mounting large format color and engineering prints. Besides its detailed analysis and useful information on pricing trends and practices, it is an ideal tool for updating and cross-checking computerized estimating systems. 2006-2007 NAQP Pricing Study. NQ1011

This study from NAQP is the single most comprehensive statistical analysis of key financial ratios in the quick printing and copying industry. Containing more than 100 sample P&L Statements and 33 Balance Sheets, the study makes it easy to compare your firm's performance to companies similar to your own and explains exactly what it takes to become a "profit leader." 2006-2007 NAQP Operating Ratio Study. NQ1012

Detailed examination of compensation practices for outside sales representatives in quick and small commercial printing companies. Also provides wage and benefits data on 18 other key positions, including general manager, CSR, production manager, senior press operator, senior graphic artist, etc. Up-to-date information on how employers are handling rising health care costs, dependent coverage, life insurance and benefit cost-sharing, vacation eligibility, holidays, and personal leave time. Based on responses from more than 300 quick and small commercial printing companies from around the U.S. 2007-2008 NAQP Wage & Benefits Study. NQ1017

Human Resources experts Debra Thompson and Bill Greif reveal the 13 steps to adding "Grade AA: talent to your company in this guide to hiring top performs. A companion CD includes sample Internet-newspaper ads, interviewing questions, and anti-discrimination guidelines.

For a limited time only, order Brad Smart's Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People and receive a Free Double Bonus: Topgrading--How to Hire, Coach, and Keep 'A' Players by Brad & Geoff Smart, a 68-page Pritchett Rapid-Read Handbook for implementing the Topgrading system; and the Topgrading Interview Guide by Brad Smart, 36 pages of forms and instructions for interviewing internal and external candidates. (XR125)

By Marshall Goldsmith

Over 750 pages of diagrams of fold types from accordian to roll folds. Includes instructions on how to set up the digital document plus recommendations on which paper to use for the best results. XR862